Q - What if my Veterinary uses a different preferred cemetery/cremation provider? A - Its your choice who to use. Call us to make arrangements and tell your vet who will be picking up your pet. You also have the option of taking your pet directly to us. Our prices are very competitive. Call us today to check @ 817-444-2221 Q - Why are you offering two different private cremation services? A - Industry standard allows owners the option to have their pet cremated alone or a more affordable option where pet shares the chamber with a few other pets with a clear separation between each pet to ensure integrity. You still get your pets ashes. Q - How is the Communal Cremation different from the Separate Private Cremation? A - Communal Cremation is when various pets are cremated in the same chamber without any separation from other pets. There is absolutely no way that one pet can be identified from another. Separated Private Cremation is kept separate from other pets in the chamber and each pets cremains are handled individually. Q - How do you track a Separate Private Cremation? A - Each pet is identified by a metal numbered tag. The number is written on pets toe tag. Pet is removed from the chamber one by one and the metal tag continues to identify pet through the cremation process until sealed in a Ziploc bag and matched with the toe tag, which then travels with pet until signed for. Q - How do you track a Private Cremation? A - Pet is identified by a metal numbered tag. The number is written on pets toe tag. The metal tag continues to identify pet through the cremation process until cremains are sealed in a Ziploc bag and matched with the toe tag, which then travels with pet until signed for. Q - Am I getting 100% of my pet back when I choose either of the private cremation? A - No certified crematory operator can assure you that you will get 100% of your pets remains. There are small fragments left behind in the chamber that is impossible to sweep out. You are, however, getting at least 95-98% of your pet remains. Q - What happens to the ashes from communal cremation service? A - Communal cremation ashes are buried in a common numbered grave in our cemetery. Q - What are the procedures for ensuring that I get my pet back? A - Clinic will tag pet with our 3-copy toe tag that gives us the necessary information about the pet and the service requested. Our Driver ties a metal I.D. tag on pet at time of pick-up. Driver writes the number from the metal I.D. tag onto the toe tag. The Metal I.D. tag travels with the pet at all times during the cremation process. When the cremains are sealed in a Ziploc bag the metal tag is matched with the toe tag. The toe tag then travels with the pet until delivery is made, and tag is signed. Q - How long does it take to get my pet back when I choose Private Cremation? A - 2 to 3 business days without an optional urn or clay paw print. Q - Where will my pet be held at your facility if service is to be delayed? A - We have cold storage that will keep your pet safe and preserved.. Q - Can I get a clay paw print? Will it add time to getting my pet back? A - Yes you can. Call 817-444-2221 for price (additional time will be required). Q - Can I get an optional urn? Will it add time to getting my pet back? A - Yes. See our website for optional urns and price. (additional time if not in stock) Q - May I attend my pet burial? A - Yes. Provided you have chosen a Private Burial. Appointment is necessary and will be scheduled with the Staff at Smoke Rise Farm Pet Cemetery. Call our cemetery for details 817-444-2221 Q - Do you have optional markers? A - Yes. See our website for several options. Q - Do you sell caskets? A - Yes. See our website for display and price. Q - Is a casket required for private burials? A - Not usually. Smoke Rise Farm will provide a blanket if you do not choose to purchase a casket. Q - Can I visit my pets grave? A - Yes. Pet owners are allowed in our cemetery 7-days a week during daylight hours. Minors must be accompanied and supervised by an adult. Q - Who owns the land where my pet is buried? A - Smoke Rise Farm Inc. Pet Memorial Trust owns the original 5 acres. Q - What is a perpetual care trust fund used for? A - Funds to be used to maintain the cemetery grounds and pay taxes on the land. Q - Is perpetual care fees mandatory? A - No, it is funded by donation only. The funds are to be used for the perpetual care required to maintain the cemetery. Home|Headstones|Urns|Services|Caskets|Questions|Contact Us|Links Webmaster This page copyright © 2003 Smoke Rise Farm & smokerisefarmpetcemetery.net. All rights reserved.